Gift Universe Widget

Email address

My query is about:

<div class="control-group ticket_section">
                 <label class=" required control-label cf_issue_730923-label " for="helpdesk_ticket_cf_issue_730923">Issue</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_issue_730923" name="helpdesk_ticket[custom_field][cf_issue_730923]"><option value="">...</option>
<option value="My order hasn't yet arrived" data-id="7000130795">My order hasn't yet arrived</option>
<option value="My order arrived late" data-id="7000130796">My order arrived late</option>
<option value="My order arrived damaged" data-id="7000130797">My order arrived damaged</option>
<option value="Only part of my order arrived" data-id="7000130798">Only part of my order arrived</option>
<option value="I haven't received my tracking number" data-id="7000140961">I haven't received my tracking number</option>
<option value="Other delivery questions" data-id="7000130799">Other delivery questions</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_delivery_order_number_730923-label " for="helpdesk_ticket_cf_delivery_order_number_730923">Order or receipt number (or 'UNKNOWN')</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_delivery_order_number_730923" name="helpdesk_ticket[custom_field][cf_delivery_order_number_730923]" size="30" type="text" />
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class="  control-label cf_i_made_the_purchase_730923-label " for="helpdesk_ticket_cf_i_made_the_purchase_730923">I made the purchase</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_i_made_the_purchase_730923" name="helpdesk_ticket[custom_field][cf_i_made_the_purchase_730923]"><option value="">...</option>
<option value="Online" data-id="7000130793">Online</option>
<option value="In a store" data-id="7000130792">In a store</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_order_number_730923-label " for="helpdesk_ticket_cf_order_number_730923">Order or receipt number (or 'UNKNOWN')</label>
            <div class="controls   ">
              <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_cf_order_number_730923" name="helpdesk_ticket[custom_field][cf_order_number_730923]" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_desired_action_730923-label " for="helpdesk_ticket_cf_desired_action_730923">Desired action</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_desired_action_730923" name="helpdesk_ticket[custom_field][cf_desired_action_730923]"><option value="">...</option>
<option value="Refund" data-id="7000130782">Refund</option>
<option value="Exchange" data-id="7000130783">Exchange</option>
<option value="Gift Card" data-id="7000140960">Gift Card</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_reason_for_return_730923-label " for="helpdesk_ticket_cf_reason_for_return_730923">Reason for return</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_reason_for_return_730923" name="helpdesk_ticket[custom_field][cf_reason_for_return_730923]"><option value="">...</option>
<option value="Unwanted" data-id="7000130784">Unwanted</option>
<option value="Faulty" data-id="7000130787">Faulty</option>
<option value="Damaged" data-id="7000130786">Damaged</option>
<option value="Arrived too late" data-id="7000130785">Arrived too late</option>
<option value="Quality issue" data-id="7000130789">Quality issue</option>
<option value="Wrong item ordered" data-id="7000130790">Wrong item ordered</option>
<option value="Wrong item received" data-id="7000130791">Wrong item received</option>
<option value="Other" data-id="7000130788">Other</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_items_to_be_returned_one_per_line_730923-label " for="helpdesk_ticket_cf_items_to_be_returned_one_per_line_730923">Item(s) to be returned, one per line</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_items_to_be_returned_one_per_line_730923" name="helpdesk_ticket[custom_field][cf_items_to_be_returned_one_per_line_730923]" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_items_to_exchange_for_if_relevant_one_per_line_730923-label " for="helpdesk_ticket_cf_items_to_exchange_for_if_relevant_one_per_line_730923">Item(s) to exchange for if relevant, one per line</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_items_to_exchange_for_if_relevant_one_per_line_730923" name="helpdesk_ticket[custom_field][cf_items_to_exchange_for_if_relevant_one_per_line_730923]" rows="6">
</textarea>
            </div> 
                </div>

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